contact us

Need help? Dial Customer Care toll-free 1-800 913 4393

If you have any questions which are not answered by our FAQs, please contact our online customer care team who are available to assist you 7 days a week, 24 hours a day.

Email: Telephone: USA (toll free) 1-800 913 4393, Canada (toll free) 1-800 908 2142, Mexico City (toll free) 5585263300. From any other country dial  +44 (0)208 045 1112 

We aim to reply to your enquiry within 24 hours.

Boutique Enquiries

For any boutique related enquiries, please email


Other Enquiries

Press and media

If you are interested in working at JIMMY CHOO please refer to our Careers Section.