Contact Us

Need help?

Please contact our Customer Service team on (+1) 8778944126

If you have any questions which are not answered by our FAQs, please contact our online Customer Care team who are available to assist during the following opening hours. This excludes Easter Sunday, Christmas day and New Year’s day.

• 8:00am - 10:00pm (EST) Monday to Saturday: Emails and Phone
• Live Chat available 24/7

For questions or queries, please contact Jimmy Choo Customer Care: call from USA (toll free) (+1)18778944126, Canada (toll free) (+1) 18552900718, Mexico (toll free) (+52) 18559026503. From any other country dial 80049294929 . Alternatively email us at

We aim to reply to your enquiry within 24 hours.

Other Enquiries

Press and media

If you are interested in working at JIMMY CHOO please refer to our Careers Section.