Delivery

Need help?

Please contact our Customer Service team on (+1) 5513070037

Home Delivery & Store Collection

Delivery Option Delivery Time Cost

US Ground (UPS)​

Store collection included 

Delivery Time:

2 to 7 business days​
Cost:Complimentary

US Express (UPS)​

Store collection included 

Delivery Time:

1 to 3 business days​​
Cost:$20.00

ShopRunner (UPS)​

Store collection included 

Delivery Time:

1 to 3 business days​​
Cost:Complimentary*

New York Same Day (daytime delivery)

Order by 10am EST (Monday-Friday and select post codes only)

Delivery Time:

Between 10am and 6pm EST same day​ Orders placed after 2pm on Fridays will not be eligible for delivery until the following Tuesday.​
Cost:$25.00

New York Same Day (evening delivery)

Order by 2pm EST (Monday-Friday and select post codes only)

Delivery Time:

Between 6pm and 10pm EST same day Orders placed after 2pm on Fridays will not be eligible for delivery until the following Tuesday.​ ​
Cost:$25.00

Choose your delivery date & time

Order by 3pm EST (Monday-Friday and select New York post codes only) 

Delivery Time:

Available from tomorrow and up to 7 days in advance. You will receive an email after checkout from our delivery partner TOSHI to book your 1-hour delivery slot. ​
Cost:$20.00

Americas (UPS)

 

Delivery Time:

2 to 7 business days​ ​
Cost:Complimentary

Important Information:

Before we dispatch your order, we may need to confirm your details with your card issuer and verify your billing and shipping addresses.

First-time orders can only be shipped to the cardholder’s billing address or a corporate work address. To avoid delays, please ensure that your billing details are correct and match the address on your credit card statement.

We are not able to deliver to PO Boxes (including BFPO ) or Freight forwarders.

Once your order has been shipped, we are unable to make any amendments to the address.

Same Day delivery is not available on weekends

With Nominated Day Delivery after checkout you will receive a SMS and email from our delivery partner TOSHI to choose a delivery time that suits you. Deliveries from TOSHI are available on Saturdays and Sundays

For Same Day and Nominated Day deliveries, the option will appear at checkout if these services are available to your address

*Complimentary ShopRunner express shipping available for ShopRunner customers only.

DELIVERY EXCEPTIONS

Need help?

Please contact our Customer Service team on (+1) 5513070037