Extraordinary Gifts Terms and Conditions

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Extraordinary Gifts – T&C

Memento Trunk

Due to the bespoke nature of the product, payment will be taken in full and cleared funds, within 48-72 hours after the order is placed. The order may be cancelled by us if we fail to receive cleared funds within this timeframe.
Once your order has been placed, due to the bespoke nature, the order may not be cancelled or amended.
We shall aim to deliver the product within 3 weeks of the order confirmation; the delivery of the order is subject to the availability of materials and we reserve the right to amend the delivery time as necessary.
We shall be responsible for the delivery of goods and title shall pass on the delivery of order.
Should the order be cancelled by you for whatever reason after 48 hours of the placement of an order, we shall not be liable to refund any direct or indirect costs borne by you, including the purchase price, delivery costs and taxes.
Fabric colours and materials may vary. We cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.
Please be aware that the product may vary slightly in terms of colour/material and texture from the image seen.
The price is for the trunk empty. You may purchase shoes or bags to be delivered with the trunk, please contact our personal shopper for further advice.

Private Dinner Event

Payment must be paid in full in cleared funds in advance of the event and is non-refundable.
No refunds will be given in respect of any cancellations or non-attendance.
A maximum of 40 guests depending on the location.
We shall not be liable for any costs if we are required to cancel or relocate the event as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any acts, any strike-action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).
Blackout periods apply (e.g. sale periods, private events, week-end days, public holidays).
The event will run from 8-11pm (vacation by 12pm latest). Times to vary depending on the location.
Live music will be provided as entertainment at the event and each guest will receive Jimmy Choo chocolate table favours; to be determined at our sole discretion. We will endeavour to accommodate any reasonable requests.

Choo Subscription

The Choo Subscription (“Gift”) is available to buy by three (3) Customers* worldwide.

The gift provides each Customer with up to one (1) pair of shoes per month for one (1) year up to the Gift’s total retail price, as listed on the Website from time to time (inclusive of VAT (where applicable) or plus any other sales tax and/or customs duties where due) (“Limit”). Once the Limit is reached, even if this is prior to the one (1) year redemption period ending (as described below), then no further shoes will be provided.

At the end of the year, if any of the Limit has not been used, then this will be issued as store credit to the Customer.

The Limit may be redeemable in up to 12 instalments.

The shoes provided as part of the Gift will be subject to availability and any applicable shipping restrictions. In the event that a particular pair of shoes selected by a Customer is no longer available, then JIMMY CHOO reserves the right to provide the Customer with an equivalent pair of the same value.

Shoes provided as part of the Gift can only be exchanged for other shoes and this remains subject to JIMMY CHOO’s returns policy. Otherwise, the Gift is non-transferable, non-exchangeable and no cash alternative is offered, meaning that the Limit cannot be applied to any other non-shoe items. The Gift is personal to each Customer and is purchased for private (not commercial) use. The Customers may be required to participate in publicity in connection with the Gift. Images of the Gift in the product description are for illustration purposes only.

Once having purchased the Gift, each Customer will be contacted by the JIMMY CHOO Personal Shopping Team who will work with the Customer to assist them with their selection of shoes.

The Gift must be redeemed within one (1) year from the date of purchase.

Any delivery costs associated with the Gift will be complimentary but please note that exclusions may apply.

JIMMY CHOO reserves the right to cancel the Gift if it feels that a Customer has violated any of these terms.

JIMMY CHOO reserves the right to cancel or amend these terms at any time and without prior notice. These terms do not affect the Customers’ statutory rights.

In addition to these terms, the Website’s T&Cs shall also apply which can be found here: Terms and Conditions of Sale. In the event of a conflict between these terms and the Website’s T&Cs, these terms shall prevail. For details as to how JIMMY CHOO may use personal data, please consult the privacy policy here: Privacy Policy *(“Customer(s)”) means a customer from JIMMY CHOO’s website (the “Website”)

True Love

Up to a maximum of nine (9) pairs of shoes may be purchased.
To qualify for the 10% discount, you must purchase at least three (3) pairs of shoes
If items in the Love Collection have sold out, you may choose alternative products to include in your set of three (3) pairs of shoes to still benefit from the 10% discount
In addition to these terms, the Website’s T&Cs shall also apply which can be found here: https://www.jimmychoo.com/en/customer-services/terms-and-conditions-of-sale.html. In the event of a conflict between these terms and the Website’s T&Cs, these terms shall prevail. For details as to how JIMMY CHOO may use personal data, please consult the privacy policy here: Privacy Policy

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